Last updated on: 01-Aug-2024

Terms and Conditions

Greetings from the gradbees team!

By accessing our website, you agree to our terms and conditions that outline the use of our platform. If you do not agree with these terms and conditions, we recommend refraining from using our services.
 

Term Usage

The terminologies used in the Terms of Use, Privacy Policy, Agreements, Notices, Privacy Statements, and related documents are defined as follows: 'Client,' 'You,' 'Your,' 'Yours,' or 'One' refer to the individual who accesses this website and complies with the platform's terms and conditions. 'The Company,' 'The Website,' 'The Platform,' 'We,' 'Our,' 'Us' refer to our platform, i.e., 'gradbees.' 'Party,' 'Parties,' and 'Us' refer to both the (client) user and our team.

All phrases are attributed to any offer, agreement, and consideration of payment required, to initiate the process of our support to the client. The assistance is done in the most suitable manner to express the purpose of adhering to the client's need(s), regarding any provision of the platform's stated services, according to the prevailing law(s) in India.

Any usage of the above terminology or other words in forms of singular/plural/capitalization and he/she/ or they, (including every pronoun), are taken as interchangeable, and thus referring to the same.

Cookies

By accessing our website, you agree to the use of cookies in accordance with gradbees' Privacy Policy.

We use cookies to recover users' data, for every visit, they make our platform. It helps in allowing the functionality of services we provide, to assist users to navigate contents, in a streamlined manner.

Non-Circumvention

All sessions must be scheduled through the gradbees platform. It is a breach of the terms of service for students or mentors to suggest making or receiving payment outside of the gradbees platform for services rendered and connections established via the gradbees platform.

Fees for Mentors

The amount due and payable to a mentor is established at the outset of our partnership and before a mentor is listed on our website. These fees will be displayed on the website in INR (Indian National Rupee).

Eighty percent (80%) of the session fee collected from the student is directly remitted to the international students serving as mentors using our payment gateway, supporting their academic journey. The remaining twenty percent (20%) is retained by the platform to cover operational costs, ensuring we can maintain and improve our services, as well as onboard additional students to provide guidance.

Should there be any changes to our fees or payment methods, we will provide written notification prior to implementing any modifications.

Fees for Mentees

You agree to pay the fees associated with your booked sessions.

Upon booking a session, payment will be processed by us or through our authorized third-party payment processor, such as 'PhonePe,' using UPI, debit card, credit card, or other applicable methods. To facilitate your payment, you will be required to provide billing information, including your full name, email address, phone number, and credit card details (if paying by credit card). We ensure that payments processed by third parties are handled through secure methods. Please note that if a third-party processor is used, their terms and conditions and privacy policy will apply to your transaction. Only a 2% service charge is typically deducted. We advise reviewing the third-party terms and conditions and privacy policy before using their services. Additionally, you should verify if your credit card provider imposes any fees related to these services. We disclaim liability for any fees or charges imposed by your credit card provider.

You agree to provide accurate, complete, and up-to-date billing information, including your full name, email address, phone number, credit card number (if using a credit card for payment), and expiration date, to facilitate transaction processing and necessary communication.

By booking a session, you authorize us to charge your credit card (if applicable) for the fees associated with your chosen mentor as listed on our website.

If you do not attend a paid session and the mentor was present, this session will count as completed. As the mentor plans their time for these sessions prior. Cancellations/Rescheduling before 6 hours of the session start time are also considered. Under this condition, the session won't be counted as completed. This unattended session (by the student) would be conducted and adjusted by us with the mentor, in the upcoming time plan. The fees for this would not be included, or re-charged, if the reason is valid and stated 6 hours prior to the commencement of the session. Rather, the session's time would be adjusted. 

Hyperlinking

Index 1:

The listed organizations/bodies may link to our website without prior written approval:

- Government Agencies

- Search Engines

- News Organizations

- Online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and

- System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

The above-mentioned organizations may link to our home page, to publications, or to other website/platform information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

Index 2:

We may consider and approve other link requests from the following types of organizations:

- commonly-known consumer and/or business information sources;

- dot.com community sites;

- associations or other groups representing charities;

- online directory distributors;

- internet portals;

- accounting, law and consulting firms; and

- educational institutions, and trade associations.

We will approve link requests from these organizations if we decide that:

- the link would not make us look unfavorably to ourselves or to our accredited businesses;

- the organization does not have any negative records with us;

- the benefit to us from the visibility of the hyperlink compensates the absence of gradbees; and

- the link is in the context of general resource information.

The above-mentioned establishments may link to our home page, to publications, or to other website/platform information so long as the link:

(a) is not in any way deceptive;

(b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and

(c) fits within the context of the linking party's site.

If you are one of the organizations listed in 'Index 2' and is/are interested in linking to our website, you must inform us by sending an e-mail to gradbees on (hello@gradbees.com). Please include your name, your organization name, and contact information as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. Please wait, and allow us a time duration of a week for the response.

Approved organizations may hyperlink to our website as follows:

- By use of our corporate name; or

- By use of the uniform resource locator being linked to; or

- By use of any other description of our website being linked to that makes sense within the context and format of content on the linking party's site.

No use of gradbees logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

You may not create frames around our web pages or platform that modify the visual presentation or appearance of our website without prior approval and written permission.

Content Liability

We are not responsible or accountable for any content or media that appears on your website. You agree to defend and protect us against any claims arising from your website. No link(s) should appear on any website that could be interpreted as libelous, obscene, criminal, or that infringes, violates, or advocates the infringement or violation of any third-party rights.

Reservation of Rights

We reserve the right to request the removal or deletion of any or all links to our website or platform. You agree to promptly remove or delete any such links upon our request. We also reserve the right to amend these terms and conditions and our linking policy at any time. By continuing to link to our website or platform, you agree to be bound by and comply with these linking terms and conditions as outlined in this document.

Link Removal/ Erasure

If you find any link or set of links on our website or platform that you consider offensive, you are welcome to bring it to our attention. You can contact us at any time at hello@gradbees.com. While we will consider requests to remove such links, please note that we are not obligated to do so or to respond to you directly.

We always try our best to provide the finest content possible, however, we do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

- limit or exclude our or your liability for death or personal injury;

- limit or exclude our or your liability for fraud or fraudulent misrepresentation;

- limit any of our or your liabilities in any way that is not permitted under applicable law; or

- exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website/platform are provided free, or of any charge, we will not be liable for any loss or damage of any nature.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India.

Entire Agreement

The failure on our part to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of that right or provision.

These Terms and Conditions, along with any other operating rules, represent the entire agreement and understanding between the parties (you and us) concerning the subject matter herein, including your use of our services. This agreement supersedes and replaces all prior or contemporaneous understandings or agreements, whether written or oral, related to this subject matter.

Any ambiguities in interpreting these Terms and Conditions shall not be construed against the drafting party. A waiver of any provision of the Terms and Conditions will only be effective if it is in writing and signed by GradBees Solutions.

Changes to Terms and Conditions

We reserve the right to amend, alter, change, or modify these Terms and Conditions at any time and without prior notice, in accordance with applicable laws. Any amendments, alterations, changes, or modifications to the Terms and Conditions will be posted on our website with the label 'Last Updated - Date'. Your continued use of our platform signifies your acceptance of the updated Terms and Conditions. If you do not agree with the changes, you may discontinue your use of our services and cancel your account.

Contact Information

For any inquiries or questions regarding the 'Terms and Conditions' or 'Terms of Service,' please contact us at hello@gradbees.com.